Our Reviews

William C|2025 Chevrolet Malibu

Confirmed Service Customer

1/27/2025

Competent people

1/29/2025

William, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

Business Response

GOUVERNEUR, NY

Juliana E|2017 Chevrolet Sonic

Confirmed Service Customer

1/25/2025

Pleasant and educational.

1/27/2025

Juliana, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

Business Response

CAPE VINCENT, NY

Brittany C|2024 GMC Acadia

Confirmed Service Customer

2/2/2025

Didn’t take long for them to fix my issue and the lounge area was nice.

2/4/2025

Brittany, your wonderful feedback and rating mean a lot to us. If you have any further questions, please give us a call. We're always happy to help!

Business Response

WATERTOWN, NY

Beverly B|2024 Chevrolet Equinox

Confirmed Service Customer

1/27/2025

Fast

1/29/2025

Beverly, we really appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

RICHLAND, NY

Brian S|2025 GMC 1500 Sierra

Confirmed Sales Customer

1/27/2025

Everything went very well.

MARY FULTS

1/29/2025

Brian, thank you for taking the time to leave a review for us at Davidson Automotive Group. We're happy we could meet your expectations! Thank you again for choosing Davidson Automotive Group and we hope to see you again.

Valentina R|2022 Buick Enclave

Confirmed Service Customer

1/27/2025

Staff is always very pleasant and very fast on getting your vehicle done!

1/29/2025

Valentina, it is great to hear everything was done quickly and to your satisfaction! If you have any further questions, please give us a call. We're always happy to help!

Business Response

WATERTOWN, NY

Jamie Q|2024 Chevrolet Colorado

Confirmed Service Customer

1/28/2025

The staff was very friendly, helped with everything I needed

1/29/2025

Our staff is committed to providing each of our clients with the best automotive experience! We sincerely value your business and look forward to your next visit!

Business Response

MALONE, NY

William P|2014 Buick Enclave

Confirmed Service Customer

1/28/2025

Very happy with the service department and the quick way i got my transmission fixed.

1/29/2025

William, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

Business Response

CARTHAGE, NY

Scott P|2024 Chevrolet Blazer

Confirmed Service Customer

2/4/2025

We had an inspection done and were in and out in under an hour. I was very pleased.

2/5/2025

We appreciate you taking the time to leave us this feedback. We sincerely value your business and look forward to your next visit!

Business Response

DEXTER, NY

Darci B|2022 Chevrolet Blazer

Confirmed Service Customer

2/12/2025

Always a pleasure doing business with these local businesses. I always feel welcomed and never pressured. Thanks Davidsons 😊

2/13/2025

Darci, we are glad we could help! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

WATERTOWN, NY

Katharina L|2025 Chevrolet Trailblazer

Confirmed Sales Customer

2/14/2025

I was immediately greeted by Carvell Brice when I first arrived at the dealership. He was very polite and helpful. Showed me all the vehicles I was interested in and made additional suggestions without being pushy. He made the purchase of my new vehicle super easy and explained everything to me.

CARVELL BRICE

2/16/2025

Katharina, we're happy you found our staff to be so supportive during your experience here at Davidson Automotive Group. Thank you again for choosing Davidson Automotive Group and we hope to see you again.

Business Response

WATERTOWN, NY

Robert G|2024 Chevrolet Colorado

Confirmed Sales Customer

2/17/2025

Really enjoyed i worked with and talked to when buying my new truck

MARY FULTS

2/18/2025

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!

Business Response

HARRISVILLE, NY

Kelsey B|2025 Chevrolet Traverse

Confirmed Sales Customer

2/11/2025

Everyone was fantastic to work with. Easy buying experience.

JACOB GALARNEAU

2/12/2025

Kelsey, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

LOWVILLE, NY

Vicky S|2023 Chevrolet Traverse

Confirmed Service Customer

2/11/2025

Always easy to do business with Davidson.

2/12/2025

Vicky, thank you for choosing Davidson Automotive Group - Service as your first choice for all your automotive needs! We sincerely value your business and look forward to your next visit!

Business Response

WATERTOWN, NY

Richard F|2024 GMC Sierra 2500 HD

Confirmed Service Customer

2/12/2025

Good job, well done.

2/12/2025

Richard, thank you so much for the positive review! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

RICHLAND, NY

Arthur J|2025 Chevrolet Malibu

Confirmed Service Customer

2/12/2025

Its was quick and a easy process.

2/13/2025

Arthur, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

FORT DRUM, NY

Mary G|2025 Chevrolet Equinox

Confirmed Sales Customer

2/13/2025

The customer service I received was excellent! I was guided through the process of leasing my new vehicle seamlessly.

MARY FULTS

2/14/2025

Mary, it's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. We are always more than happy to assist you if anything else comes up. Take care!

Business Response

WATERTOWN, NY

Jorge C|2025 Chevrolet Silverado 1500

Confirmed Sales Customer

2/13/2025

My experience was excellent. Outstanding customer service . They did all they could to make sure I left with my new truck. Very grateful for the service. Shoutout to Larry !

LARRY CRAFT

2/14/2025

Jorge, our staff is committed to providing each of our clients with the best automotive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

FORT DRUM, NY

Charles K|2025 Buick Enclave

Confirmed Sales Customer

2/18/2025

Tuff buying vehicles in the winter.

ETHAN GALLAGHER

2/19/2025

Charles, we are glad we could help! Thank you for choosing Davidson Automotive Group and we hope to see you again.

Business Response

THREE MILE BAY, NY

Brittany C|2024 GMC Acadia

Confirmed Service Customer

2/25/2025

First, I wasn’t told I would have to pay a diagnostic fee. And even paying that, I wasn’t offered any resolution for my problem (which was with my wireless phone charger). It doesn’t work with my new iPhone or even with my old iPhone before I replaced it. Basically I was told in a nicer way “sucks to be you”. So I had to pay $184 for nothing. No fix to my issue. Thanks for that

WATERTOWN, NY

Robert G|2017 Chevrolet Malibu

Confirmed Service Customer

2/18/2025

I drove in and was greeted by their friendly staff, and the car was taken for servicing and out in a timely manner

2/19/2025

Robert, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

HENDERSON, NY

Christopher H|2025 GMC Acadia

Confirmed Sales Customer

2/20/2025

It was a good experience.

CARVELL BRICE

2/21/2025

Christopher, thank you; we appreciate your feedback! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

LISBON, NY

Raymond M|2021 GMC 1500 Sierra

Confirmed Service Customer

2/23/2025

Fast and efficient

2/25/2025

Raymond, we really appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!

Business Response

ELLISBURG, NY

Maria O|2025 Chevrolet Traverse

Confirmed Sales Customer

3/5/2025

I always buy my vehicles here. They are wonderful people all and treat you with respect and common curtesy as well as go out of there way to help you. Kevin is my salesperson and he is absolutely wonderful to work with.

KEVIN VISCOTHA

3/6/2025

Your satisfaction is important to us, so we want to sincerely thank you for choosing Davidson Automotive Group and we hope to see you again soon!

Business Response

THERESA, NY

Terry J|2024 GMC Acadia

Confirmed Service Customer

3/7/2025

Fast and friendly

3/6/2025

Terry, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

MASSENA, NY

Kenneth M|2024 Chevrolet Silverado 1500

Confirmed Service Customer

3/7/2025

They did well

3/9/2025

Kenneth, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

Business Response

CARTHAGE, NY

William P|2014 Buick Enclave

Confirmed Service Customer

3/12/2025

Wait time was faster then prdicted

3/13/2025

William, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

CARTHAGE, NY

Whitney R|2025 Chevrolet Equinox

Confirmed Sales Customer

3/12/2025

Ed was a great help to me in finding what I was looking for, he was very knowledgeable about the vehicle and completely made this buying experience a positive!

EDWARD GALLANT

3/13/2025

Whitney, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

CLAYTON, NY

Dandi S|2020 Chevrolet Traverse

Confirmed Service Customer

3/12/2025

Not Happy!! My car is not fixed! Taking time off to sit there and wait only to drive off with the car not remotely even fixed .. thanks for that!! Only 700. Dollars for nothing! Just my time and my money waisted! Clearly that’s your only care! When I call to report this all you can say is let’s have you come back for another diagnostic test…More time and more money! Why the car was considered fixed in the first place is beyond me. Apparently you don’t test drive after to make sure… of course not!! More time and more money😡

SANDY CREEK, NY

Susan C|2024 Chevrolet Silverado 1500

Confirmed Service Customer

2/28/2025

I came in for an oil change and they could’ve let me know that the oil pump was down. I waited in a long time and I’m not happy about it. I probably would’ve been better off if I had known this had happen and they had to go to another store and get oil.

DEXTER, NY

Christine T|2019 Chevrolet Equinox

Confirmed Service Customer

3/5/2025

Quick, efficient, helpful

3/6/2025

Christine, we're glad everything was completed quickly and to your satisfaction! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

CAMDEN, NY

Edward R|2025 GMC Sierra 1500

Confirmed Sales Customer

3/6/2025

Ethan was extremely helpful and very professional. The whole sales team was incredible

ETHAN GALLAGHER

3/7/2025

Edward, we're glad to hear you found our staff was so knowledgeable and helpful! We look forward to your next visit! Take care!

Business Response

FORT DRUM, NY

Kenneth M|2022 Chevrolet 1500 Silverado LTD

Confirmed Service Customer

3/7/2025

Very fast and when my appointment time arrived they took me right in.

3/9/2025

Kenneth, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!

Business Response

CHAUMONT, NY

Jessica S|2025 GMC Sierra 2500 HD

Confirmed Sales Customer

3/12/2025

Fast and smooth process

KEVIN VISCOTHA

3/14/2025

Jessica, we're glad everything was completed quickly and to your satisfaction! Thanks again for taking the time to leave us this information about your recent visit. Take care!

Business Response

PARISH, NY

Jeffrey B|2020 GMC 1500 Sierra

Confirmed Service Customer

3/17/2025

Great oil change!

3/18/2025

Your satisfaction is important to us, so we want to sincerely thank you for choosing Davidson Automotive Group and we hope to see you again soon!

Business Response

DEXTER, NY

Joan S|2024 Chevrolet Trailblazer

Confirmed Service Customer

3/18/2025

Appt.was for annual vehicle inspection. Service dept.acted immediately on arrival, taking vechicle in, performing the inspection, and returning vechicle in record time. Keep up the great work.

3/19/2025

Joan, we appreciate you taking the time to leave us this feedback. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

Business Response

CENTRAL SQUARE, NY

Kimberly L|2025 Chevrolet Equinox

Confirmed Sales Customer

3/18/2025

Excellent service, Salesman was outstanding, whole experience was great.

DARRELL SWEITZER

3/19/2025

Kimberly, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

MASSENA, NY

Vicky S|2023 Chevrolet Traverse

Confirmed Service Customer

3/19/2025

Always does a nice job.

3/20/2025

Vicky, we appreciate your positive review about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

WATERTOWN, NY

Lydia D|2025 Buick Encore GX

Confirmed Sales Customer

3/20/2025

Jacob was very knowledgeable and helpful

JACOB GALARNEAU

3/21/2025

Our staff is committed to providing each of our clients with the best automotive experience! We sincerely value your business and look forward to your next visit!

Business Response

CROGHAN, NY

Eric T|2025 Chevrolet Silverado 1500

Confirmed Sales Customer

3/21/2025

Nothing special on this fourth purchase from Davidson Chevrolet. Impeccable customer care attention to detail. Larry Craft was super as he always is.

LARRY CRAFT

3/22/2025

Eric, thank you for choosing Davidson Automotive Group as your first choice for all your automotive needs! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

BLACK RIVER, NY

Robin C|2024 Buick Encore GX

Confirmed Service Customer

3/25/2025

Excellent prompt service.

3/27/2025

Robin, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

WATERTOWN, NY

Thomas G|2025 GMC Canyon

Confirmed Sales Customer

3/26/2025

Salesman (Ed) did fabulous, professional job selling vehicle.

EDWARD GALLANT

3/27/2025

We strive for 100% satisfaction, and it is great to see you had such a positive experience at Davidson Automotive Group. Thank you again for choosing Davidson Automotive Group and we hope to see you again.

Business Response

LIVERPOOL, NY

Teresa F|2025 Chevrolet Equinox

Confirmed Service Customer

3/27/2025

Quick and efficient

3/28/2025

Teresa, we really appreciate your positive review! Please don't hesitate to reach out to us if there's anything more we can do!

Business Response

EVANS MILLS, NY

Anne S|2025 Buick Envision

Confirmed Sales Customer

4/1/2025

Great people, great service

EDWARD GALLANT

4/2/2025

Anne, we're happy you found our staff to be so supportive during your experience here at Davidson Automotive Group. We do hope we can be of assistance in the future. Take care!

Business Response

EARLVILLE, NY

Alexander H|2024 Chevrolet Equinox EV

Confirmed Service Customer

4/7/2025

I waited for approximately 5 minutes before being helped, despite multiple people being in the department. Even being acknowledged took several minutes. My bill included a fee that should not have been charged, and was not caught by the staff. The extra fee was removed when I questioned it.

WATERTOWN, NY

Emily T|2025 Chevrolet Trax

Confirmed Sales Customer

3/20/2025

Mike L. and Jerry made the process easy and enjoyable! I’ll be a Davidson customer for life!

MICHAEL LUCIDI II

3/21/2025

Emily, thank you for your kind review; we are happy to pass along your comments to the team here at Davidson Automotive Group! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

SYRACUSE, NY

William S|2025 GMC Sierra 1500

Confirmed Sales Customer

3/21/2025

I went to buy a truck, I left with a truck

EDWARD GALLANT

3/24/2025

We appreciate you taking the time to leave us this feedback. We hope you have a great day!

Business Response

OGDENSBURG, NY

Susan L|2025 Chevrolet Trax

Confirmed Sales Customer

3/21/2025

It was a great experience from the initial contact by website request to the minute I left with my new car. Everything was taken care of and I was able to test drive cars I desired as they were on the lot.

FRANK DONATO

3/22/2025

Susan, we are very happy we could provide you with a positive experience! We do hope we can be of assistance in the future. Take care!

Business Response

THERESA, NY

James R|2025 Chevrolet Colorado

Confirmed Sales Customer

3/24/2025

Our experience was very pleasant. The salesman (Carvell) was very attentive to our questions and concerns. He was very helpful in explaining the information pertaining to our truck and also in setting up the OnStar and the My Chevy apps. Overall our buying experience was smooth and easy.

CARVELL BRICE

3/25/2025

James, thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

WATERTOWN, NY

Cody N|2025 GMC Canyon

Confirmed Sales Customer

4/1/2025

It was great

CARVELL BRICE

4/3/2025

Your satisfaction is important to us, so we want to sincerely thank you for choosing Davidson Automotive Group and we hope to see you again soon!

Business Response

POTSDAM, NY

Tracy G|2025 Chevrolet Trax

Confirmed Sales Customer

4/1/2025

It was quick and painless. :)

LARRY CRAFT

4/2/2025

We appreciate you taking the time to leave us this feedback. We hope you have a great day!

Business Response

PHILADELPHIA, NY

Albert G|2025 Chevrolet Silverado 1500

Confirmed Service Customer

4/1/2025

Very professional, quick service, nice facility! Great first experience, thank you

4/2/2025

We're glad everything was completed quickly and to your satisfaction! If you're ever in need of more help, please let us know!

Business Response

NORFOLK, NY

Jose O|2024 Chevrolet Silverado 1500

Confirmed Service Customer

4/1/2025

I was greeted by a friendly representative who immediately pointed me to the servicing manager assigned to my ticket. The process was very timely, efficient, and professional.

4/2/2025

Jose, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

Business Response

WATERTOWN, NY

Maira R|2025 Chevrolet Equinox

Confirmed Sales Customer

4/6/2025

Excellent service Michael Lucidi and Joanna were amazing highly recommend

MICHAEL LUCIDI II

4/7/2025

Maira, we're happy to hear you had such a positive experience with our team! Thanks for the recommendation, and have an amazing day!

Business Response

ADAMS CENTER, NY

Mary R|2022 GMC 1500 Sierra

Confirmed Service Customer

4/10/2025

All good

4/11/2025

Your satisfaction is important to us, so we want to sincerely thank you for choosing Davidson Automotive Group and we hope to see you again soon!

Business Response

EVANS MILLS, NY

John P|2019 Buick Envision

Confirmed Service Customer

4/14/2025

Very good no complaints.

4/15/2025

Thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

WATERTOWN, NY

Gary M|2025 GMC 1500 Sierra

Confirmed Sales Customer

4/15/2025

It was a perfect buying experience. Our salesman was wonderful. Friendly, very helpful and a wealth of information.

EDWARD GALLANT

4/16/2025

Gary, thanks for your praise and kind comments about our team. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

THERESA, NY

Vincent A|2025 Chevrolet Equinox

Confirmed Sales Customer

4/15/2025

Darrel was a great salesman. This is our 4th vehicle from him.

DARRELL SWEITZER

4/16/2025

Vincent, thank you for your kind review; we are happy to pass along your comments to the team here at Davidson Automotive Group! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

LACONA, NY

Charles V|2024 Chevrolet Silverado 1500

Confirmed Service Customer

4/18/2025

Appt was easy to make. Staff was ftiendly

4/20/2025

Charles, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

Business Response

THERESA, NY

Elaine H|2019 GMC Acadia

Confirmed Service Customer

4/20/2025

Great service and staff. Thank you.

4/21/2025

Elaine, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

SACKETS HARBOR, NY

Robert G|2025 GMC Sierra 2500 HD

Confirmed Sales Customer

4/22/2025

Was a good experience and went smoothly and quickly,,

MICHAEL LUCIDI II

4/23/2025

Robert, we're so happy we were able to help you out! We look forward to your next visit! Take care!

Business Response

CALCIUM, NY

Jean S|2023 GMC SIERRA 1500

Confirmed Service Customer

4/22/2025

It was quick and easy

4/23/2025

Jean, we really appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!

Business Response

HASTINGS, NY

Wanda E|2025 GMC Sierra 1500

Confirmed Sales Customer

4/22/2025

Mike located a vehicle for us a couple of times. The 1st one they went to pick up in Rome was sold and they had to make another trip to 2nd dealer to get our next choice. Mike went out of his way for us.

MICHAEL LUCIDI II

4/23/2025

Wanda, we're happy you found our staff to be so supportive during your experience here at Davidson Automotive Group. If you have any further questions, please give us a call. We're always happy to help!

Business Response

EVANS MILLS, NY

Dean A|2025 GMC Sierra 1500

Confirmed Sales Customer

4/8/2025

Kevin did a great job showing the truck electronics and knowledgeable

KEVIN VISCOTHA

4/9/2025

Dean, thanks for your praise and kind comments about our team. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

WATERTOWN, NY

Sylvia F|2025 Chevrolet Blazer

Confirmed Sales Customer

4/8/2025

Professional and welcoming staff at Davidson Chevy assisted me in the purchase of my 2025 Blazer

MICHAEL LUCIDI II

4/9/2025

Our staff is committed to providing each of our clients with the best automotive experience! We sincerely value your business and look forward to your next visit!

Business Response

OSWEGO, NY

Denise H|2022 Chevrolet Traverse

Confirmed Service Customer

4/10/2025

The staff were friendly and efficient. They notified me of additional maintenance required because of my car’s mileage and performed them at the time of my appointment.

4/11/2025

Denise, thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

ALEXANDRIA BAY, NY

Carl S|2024 Chevrolet Silverado 1500

Confirmed Service Customer

4/11/2025

Fairly quick for service. They used to vacuum out the floors and would also not change the seat adjustment and make it difficult to get in my truck.

4/12/2025

Carl, thank you for taking the time to leave us your honest feedback. If you have any further questions, please give us a call. We're always happy to help!

Business Response

THREE MILE BAY, NY

Nicholas J|2024 GMC Yukon

Confirmed Sales Customer

4/15/2025

This is my fourth vehicle I’ve purchased with Davidson. I’ve dealt strictly with Frank Donato. He is honest will do what he can do get you as close to the payment you want.

FRANK DONATO

4/16/2025

Nicholas, thank you so much for your positive comments about Davidson Automotive Group! If you have any further questions, please give us a call. We're always happy to help!

Business Response

MOIRA, NY

Benjamin L|2025 Chevrolet Silverado 1500

Confirmed Sales Customer

4/17/2025

Good. My salesman was excellent and genuine

LARRY CRAFT

4/18/2025

Benjamin, we're happy you found our staff to be so supportive during your experience here at Davidson Automotive Group. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

LOWVILLE, NY

Frederick D|2025 Buick Envision

Confirmed Service Customer

4/17/2025

I was checked in, received service to my vehicle, and was out in less than an hour.

4/18/2025

Frederick, we really appreciate your positive review! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

GOUVERNEUR, NY

Joyce P|2025 Buick Encore GX

Confirmed Sales Customer

4/22/2025

Great deal Great experience

EDWARD GALLANT

4/23/2025

Joyce, your satisfaction is important to us, so we want to sincerely thank you for choosing Davidson Automotive Group and we hope to see you again soon!

Business Response

REDWOOD, NY

Timothy D|2025 Chevrolet Traverse

Confirmed Service Customer

4/24/2025

Professional personnel and excellent facility

4/25/2025

Timothy, we really appreciate your positive review! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

MANNSVILLE, NY

Tyzaiah L|2025 Chevrolet Trailblazer

Confirmed Sales Customer

4/28/2025

Ethan was very easy to work with and made the whole process pleasant. We looked around the lot and test drove a 2022 Equinox and a 2025 Trailblazer. Even though the 2025 Trailblazer had less additional features than the 2022 Equinox, we loved it because the extra features weren’t a priority for us. Although, we love the features it does have and it’s very comfortable for both my partner and I. On the day I purchased the vehicle, Ethan and Jake helped me set up the Apple CarPlay then helped me get started with the OnStar trial. I am grateful for the simple and so far happy purchase of my 2025 Chevy Trailblazer.

ETHAN GALLAGHER

4/29/2025

Congratulations on your new vehicle! Our staff is committed to providing each of our clients with the best automotive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

GOUVERNEUR, NY

Jodi R|2025 Buick Encore GX

Confirmed Sales Customer

4/29/2025

We had bought our Nissan Rouge from your Nissan branch in 2019, in Jan we were in need of a new vehicle and test drove an Acadia- which is more vehicle than we need- we decided to wait for some better rebates and interest rates to come down. We reached out to Darrell through a mutual friend in April, we test drove a few different models and decided that the Encore was the vehicle for us. Nice leather heated seats, and many other nice features. Darrell worked with us through the whole process. My mom even said our picture with him looks like a great advertising picture. We do love our new car and everyone at the dealership was wonderful to work with, very knowledgeable, very helpful with the technology issues my husband was having with his phone, and you could tell they genuinely care about their customers. We highly recommend this dealership.

DARRELL SWEITZER

4/30/2025

Jodi, thank you for your kind review; we are happy to pass along your comments to the team here at Davidson Automotive Group! Thanks again for the recommendation, and have an amazing day!

Business Response

SOUTH COLTON, NY

Christian M|2024 Chevrolet Blazer EV

Confirmed Service Customer

4/29/2025

Quick turn around

4/30/2025

Christian, It is great to hear everything was done quickly and to your satisfaction! Thank you again for choosing Davidson Automotive Group and we hope to see you again.

Business Response

FORT DRUM, NY

Randy S|2024 GMC Sierra 1500

Confirmed Service Customer

4/30/2025

Took care of my issue in a timely manner. Only complaint is they don’t provide shuttle service?

5/1/2025

Randy, we appreciate you taking the time to leave us this feedback. We are always more than happy to assist you if anything else comes up. Take care!

Business Response

LORRAINE, NY

Timothy S|2025 GMC Canyon

Confirmed Sales Customer

5/4/2025

Nice, friendly, knowledgeable people. Great service department. I go back to the same sales person every time I buy.

MARY FULTS

5/6/2025

We're pleased to know we have been able to exceed your expectations and really help you out! If you have any further questions, please give us a call. We're always happy to help!

Business Response

MANNSVILLE, NY

Brooke W|2025 Buick Envision

Confirmed Sales Customer

4/27/2025

Mike was great to work with, quick and honest. The team went above and beyond and were all very friendly and open with information.

MICHAEL LUCIDI II

4/28/2025

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!

Business Response

MEXICO, NY

Jeffrey R|2025 Chevrolet Silverado 1500

Confirmed Sales Customer

4/27/2025

Larry listened and really heard what we were looking for in a new truck. Professional, responsive, knowledgeable and affable.

LARRY CRAFT

4/28/2025

Jeffrey, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

CARTHAGE, NY

Tara L|2025 Chevrolet Traverse

Confirmed Sales Customer

4/29/2025

We had a great buying experience with Ethan from the moment we walked in the door until we drove off with our new traverse!

ETHAN GALLAGHER

4/30/2025

Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!

Business Response

THERESA, NY

Daren M|2022 Chevrolet 1500 Silverado

Confirmed Service Customer

4/30/2025

Very pleased with the service I received.

5/1/2025

Your satisfaction is important to us, so we want to sincerely thank you for choosing Davidson Automotive Group, and we hope to see you again soon!

Business Response

THERESA, NY

William P|2024 Chevrolet Malibu

Confirmed Service Customer

4/30/2025

Easy drop off easy pickup.

5/1/2025

William, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

CARTHAGE, NY

William W|2024 Chevrolet Silverado 2500 HD

Confirmed Sales Customer

5/1/2025

Very willing to work with you

KEVIN VISCOTHA

5/2/2025

William, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!

Business Response

MASSENA, NY

Edward S|2022 Chevrolet Corvette

Confirmed Service Customer

5/2/2025

I think your prices are high for labor but the work was outstanding I’m going to buy a new corvette and I will be shopping around for the best deals latter this year rather a 25 or 26

5/3/2025

Edward, we appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

PHILADELPHIA, NY

Joshua B|2025 Buick Encore GX

Confirmed Sales Customer

5/5/2025

Carvel was an excellent salesperson. He went above and beyond to find me exactly what I wanted.

CARVELL BRICE

5/7/2025

Joshua, thanks for highlighting some of our staff who helped make this such a great experience! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

WATERTOWN, NY

Lawrence L|2024 Chevrolet Silverado 1500

Confirmed Service Customer

5/7/2025

Began the truck appointment on time and finished in an hour

5/8/2025

Lawrence, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Please don't hesitate to reach out to us if there's anything more we can do!

Business Response

HENDERSON, NY

Tracey S|2025 Chevrolet Equinox EV

Confirmed Sales Customer

5/5/2025

Carvell was very patient and helpful. Everyone there was friendly.

CARVELL BRICE

5/6/2025

Tracey, our staff is committed to providing each of our clients with the best automotive experience! We sincerely value your business and look forward to your next visit!

Business Response

MORRISTOWN, NY

Janet S|2025 Chevrolet Equinox

Confirmed Sales Customer

5/6/2025

Ed did a great job getting me into my 2025 Chevy equinox. I told him what I wanted and the price I was willing to spend for payments and he made it work! I love my new vehicle! I will be back in three years for my new lease. Thanks again, Ed!

EDWARD GALLANT

5/7/2025

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

LISBON, NY

Krista T|2025 Chevrolet Equinox

Confirmed Sales Customer

5/6/2025

We had a awesome experience buying our new equinox! Ethan was a great salesman and answer all of our questions. He made sure we were happy with our purchase.

ETHAN GALLAGHER

5/8/2025

Krista, we appreciate your positive review about your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

EVANS MILLS, NY

Susan C|2024 Chevrolet Silverado 1500

Confirmed Service Customer

5/12/2025

it was great

5/14/2025

Susan, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day!

Business Response

DEXTER, NY

Robert B|2023 Buick Encore GX

Confirmed Service Customer

5/14/2025

Greeting was friendly and Service was completed timely.

5/15/2025

Robert, we're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

CARTHAGE, NY

Diane W|2025 GMC Terrain

Confirmed Sales Customer

5/14/2025

Kevin was a wonderful salesman. Made every step of my car buying experience great.

KEVIN VISCOTHA

5/16/2025

We're happy you found our staff to be so supportive during your experience here at Davidson Automotive Group. If you have any further questions, please give us a call. We're always happy to help!

Business Response

GOUVERNEUR, NY

Brad B|2022 Chevrolet 1500 Silverado LTD

Confirmed Service Customer

5/15/2025

Good experience

5/16/2025

Brad, thanks! We always want to hear back from our clients and we're glad you had a positive experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

BARNES CORNERS, NY

Robbin H|2021 Chevrolet Traverse

Confirmed Service Customer

5/17/2025

Bought a new traverse with only 2 miles on at purchase. At 34000 miles apparently needed alternator. Paid 1900 to have fixed. One month later due for inspection. Had a 930 appt. At 1030 a person came out and told me I needed windshield wipers in order to pass inspection, which my husband just replaced less than 3 weeks prior. Also the differential was going. After another hour was ready to go. Tried to use my GM points apparently that site wasn't working so unable to use. I have never had the problems with any vehicle like I have with my low mileage traverse bought brand new. This is not my first bad experience with the service department on Washington Street. Every time I brought the new car in there has been issues.

DEXTER, NY

Louis B|2024 Chevrolet Colorado

Confirmed Service Customer

5/7/2025

Great service & very pleasant conversations.

5/8/2025

We are very happy we could provide you with a positive experience! We look forward to your next visit! Take care!

Business Response

WOODVILLE, NY

Michaela B|2025 Chevrolet Colorado

Confirmed Service Customer

5/9/2025

Was never shown my interest rate until I was in with the finance person. Pretty deceptive practice. My trade in paperwork was done and I was given a decent deal then they suddenly noticed an “error” that resulted in re-doing my trade-in offer and resulted in $5000 less than the previous offer. They did not show me the new offer next to the previous offer. Again this all felt very deceptive.

5/12/2025

We regret to hear that your experience with us was not a more positive one. We'd like the opportunity to discuss this with you. Please reach out to us at 315-782-8300 at your earliest convenience to discuss how we can turn your experience into a positive one.

Business Response

WATERTOWN, NY

Eric J|2025 Chevrolet Colorado

Confirmed Sales Customer

5/12/2025

Mr. Lucidi is very dedicated to his job, in my opinion with his expertise and professionalism he should be one of the top managers.

MICHAEL LUCIDI II

5/14/2025

Eric, thanks for highlighting some of our staff who helped make this such a great experience! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

WATERTOWN, NY

Brandon S|2025 Chevrolet Equinox

Confirmed Sales Customer

5/20/2025

Was good. Worked hard to get me into a new vehicle

KEVIN VISCOTHA

5/21/2025

Brandon, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!

Business Response

REDWOOD, NY

James D|2015 Buick Encore

Confirmed Service Customer

5/21/2025

GREAT service dept Sandra was very helpful and all the other employees are great

5/22/2025

James, we're glad to hear you found our staff was so knowledgeable and helpful! We look forward to your next visit! Take care!

Business Response

WATERTOWN, NY

Doris J|2022 Chevrolet Equinox

Confirmed Service Customer

5/22/2025

Your warranty are a complete rip-off I paid 2000$ for nothing canceling it

WATERTOWN, NY

Yvonne P|2020 Buick Envision

Confirmed Service Customer

5/25/2025

my son-in-law brought my car in for the oil change & tire rotation. The last two times I have had service there, I have been surprised to find that you no longer do a 2nd. sheet that shows what has been done. (i.e.) tire pressure checked, fluids checked any other items such as filters needing to be changed. This report was part of the reason I continued to come to Davidson for service. Why has this service no longer provided???

WATERTOWN, NY

Stacie S|2024 GMC Terrain

Confirmed Service Customer

5/26/2025

Fast, courteous service

5/26/2025

Stacie, we are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!

Business Response

ADAMS, NY

Jermey S|2023 Chevrolet Silverado 1500

Confirmed Service Customer

5/29/2025

I had no issues, everything went smooth from beginning to end.

5/30/2025

Jermey, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

Business Response

FORT DRUM, NY

Lis B|2025 Chevrolet Silverado 1500

Confirmed Sales Customer

5/19/2025

This is our 5th vehicle with Darrell Sweitzer. He knows exactly what we need and want. Couldn’t ask for better service. Professional, yet we feel like we are part of an extended family.

DARRELL SWEITZER

5/21/2025

Lis, we're happy to hear you had such a positive experience with Darrell! We sincerely value your business and look forward to your next visit!

Business Response

HARRISVILLE, NY

Jean G|2023 Chevrolet Equinox

Confirmed Service Customer

5/20/2025

Reminders and great customer service

5/21/2025

Jean, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

SACKETS HARBOR, NY

Stephen D|2006 Chevrolet Corvette

Confirmed Service Customer

5/21/2025

A Chevrolet dealership that sells corvettes took close to 2 hours for a inspection. Could not figure out how to get my 2006 Corvette on the lift. Finally someone decided to try a different lift, which worked. There were numerous fingerprints and hand smudges on the car. This is unacceptable. Don't they wear shop gloves anymore. I take lot of pride in my Corvette and take it to shows. I shouldn't have to clean my car when j get home. It was spotless when I pulled it in. Very disappointed.

DEXTER, NY

Patricia G|2023 Buick Encore GX

Confirmed Service Customer

5/22/2025

Waited an hour and half to tell me they didn’t have the part, and I’ll have to come back.

LYONS FALLS, NY

Bethany B|2024 Chevrolet Equinox

Confirmed Service Customer

5/22/2025

The service team was very friendly, knowledgeable and easy to work with. My vehicle was taken care of in a timely manner. Everyone was very helpful and left no questions unanswered. I am very satisfied.

5/23/2025

We're glad to hear you found our staff was so knowledgeable and helpful! We sincerely value your business and look forward to your next visit!

Business Response

REDWOOD, NY

Cheryl E|2018 Chevrolet Equinox

Confirmed Service Customer

6/10/2025

We brought in our 2017 Equinox for an inspection, LOF, and tire rotation. Upon advice of service advisor, we added air cabin filter and engine air filter. We were notified later that day the work had been completed and the car had passed inspection. We didn't see it at first when we drove into the dealership as it had been parked a couple of rows away from the building. We completed paperwork and got in the car to leave only to hear a loud squealing sound. We drove a couple more feet and the loud noise continued. We returned to the service desk where Gerald told us someone would check it out. He later returned to say that the parking brake, which had been engaged as part of the inspection, did not fully release. Our question to Gerald, and subsequently to Sandy, Brie, and Jerry, was to ask how they could have passed the vehicle's inspection and driven it out to the lot without knowing, and hearing this problem. We never received a satisfactory answer. They were too busy explaining over and over that sometimes parking brakes fail in an inspection. They weren't listening to our concerns about why no one heard the noise and recognized that there was a problem. In fact, we got mixed stories as to whether the noise had been heard or not. It has made us question the reliability of Davidson's but, perhaps even more importantly, it has made us feel like we aren't valued as a customer. This isn't the first time recently that we have felt this way. In January, we happened to have the batteries on both of our Equinoxes die at the same time. We called Davidson's for an appointment and explained that we had no working vehicles. We were hoping that, as a loyal customer of a few years, something could be arranged to help us. Instead, we were told that they were booked for the next several weeks and nothing could be done. We understood that others had already scheduled appointments but hoped that, as a steady customer, and in this emergency situation, something would be offered to help. No help was offered. We have always felt that by being loyal to a business, we would receive loyalty from them. That has not happened with Davidson's. We will probably soon be replacing both vehicles. While we have been loyal GM customers, we will now quite likely consider other brands and dealerships. Friends and family have asked about our experiences with Davidson's. Wish we had better news to share with them. Lance and Cheryl Evans

WATERTOWN, NY

Chase B|2025 GMC Acadia

Confirmed Sales Customer

6/11/2025

Worked with me on getting the price and deal I wanted

KEVIN VISCOTHA

6/12/2025

Chase! We're so happy we were able to help you out! If you have any further questions, please give us a call. We're always happy to help!

Business Response

FORT DRUM, NY

Denise H|2022 Chevrolet Traverse

Confirmed Service Customer

6/12/2025

Staff friendly, attentive and helpful

6/13/2025

Denise, thank you for your kind review; we are happy to pass along your comments to the team here at Davidson Automotive Group! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

ALEXANDRIA BAY, NY

Julie S|2022 Chevrolet Equinox

Confirmed Service Customer

6/12/2025

Gerald was my service rep and he went over all the steps and findings with me with good detail.

6/13/2025

Julie, thank you for your kind review; we are happy to pass along your comments to the team here at Davidson Automotive Group! Until the next time we meet, take care!

Business Response

ALEXANDRIA BAY, NY

Delmar H|2024 Chevrolet Colorado

Confirmed Service Customer

6/15/2025

Just got an inspection. It went well and Gerald was great

6/15/2025

We're happy you found our staff to be so supportive during your experience here at Davidson Automotive Group. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

CARTHAGE, NY

William R|2025 GMC Canyon

Confirmed Sales Customer

6/17/2025

Larry was very helpful in all aspects of 0ur purchase 0f our 2025 gmc canyon.he was polite and helpful in answering all of our questions . This was our 2nd experience buying a vehicle from him.we definitely will seek him out for our future purchases.

LARRY CRAFT

6/18/2025

William, thank you for your kind review; we are happy to pass along your comments to the team here at Davidson Automotive Group! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

ADAMS, NY

Michael L|2025 GMC Acadia

Confirmed Service Customer

6/18/2025

Comprehensive care with time saving measures, and I really appreciate it.

6/19/2025

Michael, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

Business Response

BLACK RIVER, NY

Harold B|2025 Chevrolet Trailblazer

Confirmed Sales Customer

6/19/2025

Was very well pleased with service of sales team

EDWARD GALLANT

6/20/2025

Harold, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

BLACK RIVER, NY

Steve R|2018 Chevrolet 1500 Silverado

Confirmed Service Customer

6/19/2025

My inspection was done quickly.

6/20/2025

Steve, it is great to hear everything was done quickly and to your satisfaction! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

WATERTOWN, NY

Sandra P|2025 Chevrolet Trax

Confirmed Sales Customer

6/19/2025

I can’t say enough good about Ethan Gallagher and Jerry Heath .I’ve been dealing with Davidsons for years and I’m always treated very well !!!

ETHAN GALLAGHER

6/20/2025

Sandra, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

WATERTOWN, NY

Sharon F|2024 GMC Sierra 1500

Confirmed Service Customer

5/29/2025

Fixed backup camera for they had one in stock.

5/30/2025

Sharon, thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

PHILADEPLHIA, NY

Tessy M|2025 GMC Acadia

Confirmed Sales Customer

6/2/2025

I had an excellent experience. Everyone especially Jake was very helpful and made my experience excellent when purchasing my new vehicle.

JACOB GALARNEAU

6/3/2025

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

OGDENSBURG, NY

Patrice P|2025 Buick Envision

Confirmed Sales Customer

6/11/2025

Staff attentive, informative and very friendly. Will be returning and recommending this dealership.

MARY FULTS

6/11/2025

Your satisfaction is important to us, so we want to sincerely thank you for choosing Davidson Automotive Group and we hope to see you again soon!

Business Response

HAMMOND, NY

Julie G|2023 Chevrolet Trailblazer

Confirmed Service Customer

6/11/2025

Everything went great until I drove away and my "windshield wash low" popped on. Since when does service NOT include checking fluids??? After spending over a $100 I had to stop on my way home and fill my windshield wash. Disappointed.

MASSENA, NY

James A|2020 Chevrolet 1500 Silverado

Confirmed Service Customer

6/29/2025

Terrible. I will go somewhere else

MATTYDALE, NY

Denean K|2025 Buick Envision

Confirmed Sales Customer

6/30/2025

It was a pretty good experience. Waited longer than I expected to sign paperwork, however I do understand that they were probably waiting on extended warranty offer. It would have been better if I was asked in advance.

ETHAN GALLAGHER

6/30/2025

We appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

HOGANSBURG, NY

Christine T|2019 Chevrolet Equinox

Confirmed Service Customer

7/1/2025

Bought my vehicle in Rome, found the service dept. Rude. Moved to Watertown and have had nothing but good experiences, goes out of their way to be accommodating.

7/3/2025

Christine, we appreciate your positive review of your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

CAMDEN, NY

Robert G|2017 Chevrolet Malibu

Confirmed Service Customer

7/1/2025

The staff was extremely helpful in getting me on short notice for an oil change and multi point inspection, which revealed several issues I wasn't aware of

7/3/2025

Robert, thank you for your kind review; we are happy to pass along your comments to the team here at Davidson Automotive Group! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

HENDERSON, NY

Dawn P|2024 Chevrolet Equinox

Confirmed Service Customer

7/1/2025

I really appreciate that they worked my car in earlier then my regular time my mom is ill and I needed to be there so I really appreciated that

7/4/2025

Dawn, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

Business Response

BLACK RIVER, NY

William C|2025 Chevrolet Equinox

Confirmed Service Customer

6/21/2025

Very competent people

6/23/2025

We're pleased to know we have been able to exceed your expectations and really help you out! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

GOUVERNEUR, NY

Michael W|2024 Chevrolet Colorado

Confirmed Service Customer

6/21/2025

left front tire pressure monitor not working

6/23/2025

Michael, we appreciate you taking the time to leave us this feedback. We would like the opportunity to address your concerns. Please reach out to us directly at (315) 782-8300 when you have a chance. Thank you, and we look forward to hearing from you.

Business Response

PULASKI, NY

David R|2025 Chevrolet Silverado 2500 HD

Confirmed Sales Customer

6/28/2025

Excellent sales staff

MICHAEL LUCIDI II

6/30/2025

David, thanks for your praise and kind comments about our team. We do hope we can be of assistance in the future. Take care!

Business Response

WATERTOWN, NY

James L|2017 Buick Enclave

Confirmed Service Customer

6/30/2025

I've brought my Buick Enclave in twice for the A/C, and you failed to fix it. On 23 Jun 25, I brought it in for a recall and was going to have you look at the A/C again and was told the will be a $269 diagnostic. I felt like that was wrong because you failed me twice. If you can't fix something, you shouldn't be charging customers for your failure.

BLACK RIVER, NY

Jennifer P|2020 Chevrolet Equinox

Confirmed Service Customer

7/1/2025

Always cheerful & they have excellent customer service!!

7/2/2025

Your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

LACONA, NY

Gregory M|2025 GMC Sierra 1500

Confirmed Service Customer

7/1/2025

The service counter was very helpful and pleasant. I’m pleased with the service I received.

7/4/2025

We appreciate you taking the time to leave us this feedback. We sincerely value your business and look forward to your next visit!

Business Response

WATERTOWN, NY

Jonathan B|2025 GMC Sierra 1500

Confirmed Sales Customer

7/2/2025

The staff was a pleasure to work with.

MICHAEL LUCIDI II

7/5/2025

Jonathan, we're happy you found our staff to be so supportive during your experience here at Davidson Automotive Group. We look forward to your next visit! Take care!

Business Response

BLACK RIVER, NY

Barbara B|2022 Buick Encore

Confirmed Service Customer

7/3/2025

A great experience as always

7/6/2025

Your satisfaction is important to us, so we want to sincerely thank you for choosing Davidson Automotive Group - Service and we hope to see you again soon!

Business Response

THERESA, NY

Cindy P|2025 Buick Encore GX

Confirmed Service Customer

7/3/2025

wait time was good

7/6/2025

Thank you for sharing your positive experience! If you're ever in need of more help, please let us know!

Business Response

WOODVILLE, NY

Laurie W|2026 Chevrolet Equinox

Confirmed Sales Customer

7/5/2025

Michael and Joanna are extremely efficient, friendly, accommodating, patient, supportive, informative and nice!!! I would highly recommend them to anyone!!! They make things so easy.

MICHAEL LUCIDI II

7/7/2025

Laurie, your satisfaction is important to us, so we want to sincerely thank you for choosing Davidson Automotive Group and we hope to see you again soon!

Business Response

COLTON, NY

Joan M|2024 Buick Encore GX

Confirmed Service Customer

7/6/2025

Fast and friendly service!

7/7/2025

Thank you for sharing your positive experience! If you're ever in need of more help, please let us know!

Business Response

LIVERPOOL, NY

Virginia C|2024 Buick Encore GX

Confirmed Service Customer

7/8/2025

Very excellent service and professional staff. Warm welcoming atmosphere. Attention to detail. Over all a very satisfactory experience.

7/9/2025

Virginia, we're happy you found our staff to be so supportive during your experience here at Davidson Automotive Group. If you have any further questions, please give us a call. We're always happy to help!

Business Response

LORRAINE, NY

Krista S|2024 Buick Envision

Confirmed Service Customer

7/9/2025

Everyone was very friendly. Work was done in a timely manner.

7/11/2025

Krista, we are delighted to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

LAFARGEVILLE, NY

Valentina R|2025 Buick Enclave

Confirmed Service Customer

7/16/2025

I always thought that when you had your vehicle serviced and an oil change that they topped off all your fluids.. well my service light was on for my windshield wiper fluid that was low so when I received my vehicle when they finished the light was still on and I had already left the facility so I called and they told me to come back on Monday and they would take care of it.. it just was frustrating because now I have to go all the way back up there which should not of been necessary! I’m sorry I normally do not complain but this was not acceptable because it made me think if they even serviced my vehicle at all! I’m very disappointed!

WATERTOWN, NY

Warren D|2024 GMC Sierra 1500

Confirmed Service Customer

7/17/2025

I came in for a recall. Service was fast and easy.

7/18/2025

We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

WATERTOWN, NY

Steven W|2025 GMC Sierra 1500

Confirmed Service Customer

7/17/2025

What could have been a serious issue was found by me and reported to management was resolved. The service department recognized the issue, the cause and advised it would be corrected.

7/20/2025

Steven, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

Business Response

WATERTOWN, NY

Matthew T|2025 GMC Canyon

Confirmed Sales Customer

7/22/2025

Very good experience. It was quick easy transaction

ETHAN GALLAGHER

7/23/2025

Matthew, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!

Business Response

BELLEVILLE, NY

Robin H|2025 Chevrolet Trax

Confirmed Sales Customer

7/22/2025

Mike was a very good salesman - no pressure, and he was knowledgeable and personable. We enjoyed our purchasing experience.

MICHAEL LUCIDI II

7/23/2025

Robin, thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

CHUGIAK, AK

Judith G|2017 Buick LaCrosse

Confirmed Service Customer

7/4/2025

Kelsey Bruce was extremely professional while at the same time very pleasant. Our vehicle was completed, in the time they stated and works 100% with no codes

7/7/2025

Judith, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

HENDERSON, NY

Patricia G|2023 Buick Encore GX

Confirmed Service Customer

7/8/2025

They took care of the engine light. But there is still that hesitation .

7/9/2025

Patricia, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

LYONS FALLS, NY

Sara C|2025 Chevrolet Traverse

Confirmed Sales Customer

7/10/2025

Jake was very patient with me and didn’t push anything. I have walked away from many dealerships due to pushy salesman and he gave me time to decide and answered all my questions and found me exactly what I was looking for. I would highly recommend him to anyone looking for a Chevy/GMC vehicle.

JACOB GALARNEAU

7/13/2025

We're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

ADAMS, NY

Donald G|2025 GMC Canyon

Confirmed Service Customer

7/14/2025

Very professional, timely and complete

7/15/2025

Donald, thank you so much for your positive comments about Davidson Automotive Group! We look forward to your next visit! Take care!

Business Response

CLAYTON, NY

Catherine W|2022 Chevrolet Traverse

Confirmed Service Customer

7/23/2025

I was very picky about what I wanted and how much we could budget. Darrell was very patient with us. We visited numerous times and test drove many vehicles before I chose the vehicle suited for me. He never tired of my many stipulations and requests. He just kept working with us until I was satisfied. I love my new to me vehicle. It may have had a previous owner but I'm lead it's mine now. If vehicle service there is just as good we will be so happy. Thank you Darrell.

7/24/2025

We're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

ALTMAR, NY

Sheri H|2022 Buick Encore GX

Confirmed Service Customer

7/25/2025

DISSATISFIED!! Bought a 22 Buick less than 24 hours of p/u it was towed to shop due to muffler falling off. The entire muffler system laying under the car in the driveway. Things went from bad to worse as we spent the next 7 days trying to get any customer service. This included calls to salesman, general managers and even a call to Eric Davidson that has yet to be returned. I’m told he’s very busy. Service was rude as hell when I went to p/u vehicle 7 days later. And marked the invoice to read odometer more than on the car. They are slick…..STAY AWAY!!

DEXTER, NY

Audree G|2019 Chevrolet Equinox

Confirmed Service Customer

7/28/2025

My vehicle failed inspection. I was told that I needed a laundry list of items addressed that very clearly didn’t need it. I was told my back windshield wiper was broken and rusted and didn’t work. I pulled out of the dealership and used the wiper. It was perfectly fine. I was also told that I had oil leaking. I just took my car and got that issue addressed so I know it wasn’t a problem. So frustrating. Trying to give me the run around on these issues.

PHILADELPHIA, NY

Glenn G|2022 GMC 3500HD Sierra

Confirmed Service Customer

7/22/2025

Tremendous improvement over last visit. No delays or surprise recalls. They addressed my concern and completed the visit in and expeditious timeframe.

7/23/2025

Glenn, your wonderful feedback and rating mean a lot to us. If you have any further questions, please give us a call. We're always happy to help!

Business Response

THREE MILE BAY, NY

H G C|2021 Chevrolet 2500HD Silverado

Confirmed Service Customer

7/29/2025

Always trying to add unnecessary services to make money. instead of doing what is required.

ELLISBURG, NY

Alphonso H|2022 GMC 1500 Sierra

Confirmed Service Customer

7/31/2025

Well dropping off my vehicle was easy and that helps a lot. I also like the fact that I was able to track the progress of my vehicle. The young lady that assisted me was very helpful from start to finish.

8/3/2025

Alphonso, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

Business Response

BLACK RIVER, NY

Melissa S|2025 Chevrolet Colorado

Confirmed Sales Customer

8/5/2025

I was happy to see Jake was still at dealership due to positive experience purchasing a car a few years ago. Jake is personable and makes purchasing experience easy!

JACOB GALARNEAU

8/6/2025

Melissa, thank you for your kind review; we are happy to pass along your comments to Jake here at Davidson Automotive Group! We sincerely value your business and look forward to your next visit!

Business Response

BALDWINSVILLE, NY

Erica G|2025 GMC Yukon XL 1500

Confirmed Sales Customer

8/12/2025

They were able to schedule me an appointment promptly. They offered to show all the vehicles they had on the lot for the make/model I wanted. They were not pushy and had me in my new vehicle quickly.

KEVIN VISCOTHA

8/14/2025

We're so happy we were able to help you out! If you have any further questions, please give us a call. We're always happy to help!

Business Response

BALDWINSVILLE, NY

Omar H|2024 GMC Canyon

Confirmed Service Customer

8/14/2025

Expedient and courteous!

8/16/2025

We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

CAPE VINCENT, NY

Sherri D|2026 Chevrolet Equinox

Confirmed Sales Customer

8/14/2025

Friendly, knowledgeable staff. Easy process.

MICHAEL LUCIDI II

8/17/2025

Sherri, thanks for your praise and kind comments about our team. We hope to see you soon!

Business Response

DEXTER, NY

Daniel C|2023 Chevrolet Trailblazer

Confirmed Service Customer

8/14/2025

You're constantly trying to sell us things we don't need to the point that we no longer trust anything you say. We came for warranty service off a VERY bad experience and were promised top notch customer service. You then told us (among other things) that a new engine air filter was recommended. According to my car's on-board info, my engine air filter is still at 40%! Coupled with the previous unprofessional (and actually almost criminal, trying to get me to pay for repairs on someone else's vehicle!), we feel like you're as crooked as any repair shop has ever been reported to be. If you're familiar with the story of the boy who cried wolf, that's exactly how we feel about you.

THERESA, NY

Woodrow R|2022 Buick Envision

Confirmed Service Customer

7/30/2025

Gerald was very good.

7/31/2025

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

CAPE VINCENT, NY

Anja D|2026 GMC Terrain

Confirmed Sales Customer

7/30/2025

Larry Craft was great ,a true person not a Robot.Down to earth and honest ,just what i like.great job

LARRY CRAFT

7/31/2025

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

FORT DRUM, NY

Jean G|2023 Chevrolet Equinox

Confirmed Service Customer

7/30/2025

Fast friendly service

8/3/2025

It is great to hear everything was done quickly and to your satisfaction! We sincerely value your business and look forward to your next visit!

Business Response

SACKETS HARBOR, NY

David M|2025 GMC 1500 Sierra

Confirmed Sales Customer

7/31/2025

Michael Lucidi was very polite and professional. He answered every question I had.

MICHAEL LUCIDI II

8/3/2025

David, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

Business Response

CALCIUM, NY

Connie J|2026 Chevrolet Trailblazer

Confirmed Sales Customer

7/31/2025

Very helpful to find the vehicle I was looking to purchase and arrived two weeks earlier then expected.

CARVELL BRICE

8/3/2025

Connie, your satisfaction is important to us, so we want to sincerely thank you for choosing Davidson Automotive Group and we hope to see you again soon!

Business Response

NICHOLVILLE, NY

Flora W|2026 Chevrolet Equinox

Confirmed Sales Customer

8/3/2025

It was an excellent experience. I appreciated the salesman tutoring me on the vehicle I chose. He paired my phone and set everything up for me. Getting the vehicle licesensed and the insured was a smooth and quick process. Thank you, Mike.

MICHAEL LUCIDI II

8/5/2025

Flora, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

THERESA, NY

Suzanne J|2023 Chevrolet Blazer

Confirmed Service Customer

8/5/2025

Everyone was friendly and helpful

8/6/2025

Suzanne, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!

Business Response

EDWARDS, NY

Michael V|2023 GMC Sierra 1500

Confirmed Service Customer

8/10/2025

Got me in and out in a timely manner

8/12/2025

Michael, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

Business Response

WEST MIFFLIN, PA

Joshua H|2025 Chevrolet Silverado 1500

Confirmed Sales Customer

8/23/2025

Finding the vehicle and getting approved was very simple. Larry was extremely helpful

LARRY CRAFT

8/25/2025

Joshua, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

Business Response

FORT DRUM, NY

Bradley R|2025 GMC Sierra 1500

Confirmed Service Customer

8/15/2025

When I arrived, I was pleasantly greeted and shown where to go to wait for my truck. They offered beverages and a comfortable waiting area. My service included the installation of the KICKER tailgate stereo as it was not installed upon delivery. After install I left the dealer rather quickly due to having another appointment. After my 2-hour drive home I opened my tailgate to see the new accessory. Upon opening I heard a loud rattle in my tailgate which sounded like a loose bolt. I also noticed the back plate was not flush with the metal causing a large gap that would let water in. After removing the stereo backplate (which had loose bolts) I noticed that the amplifier was loose and could bounce around inside the tailgate. I found one mounting bolt in the bottom of the tailgate and no sign of the second one that holds the amp in place. All the wires were just stuffed in and not zip tied. The USB port wire to the amp had fallen out. All though there was no noticeable damage to the components I was able to correct all errors and get the stereo to function and appear proper. This type of service is unacceptable and very unprofessional for a trained certified technician. Maybe he had a bad day but when I spend that kind of money on a truck, I need professional service. This review is not to run down the technician but to bring to light the service quality in hopes to get them to slow down and give better quality work.

MASSENA, NY

Sally L|2023 Buick Envision

Confirmed Service Customer

8/18/2025

Very pleasant staff. Fast service.

8/19/2025

Sally, we really appreciate your feedback! We hope to see you soon!

Business Response

ADAMS, NY

John W|2015 Chevrolet 1500 Silverado

Confirmed Service Customer

8/18/2025

Very fair and easy to deal with it was a good experience

8/19/2025

John, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!

Business Response

SYCURSE, NY

Benjamin L|2025 Chevrolet Silverado 1500

Confirmed Service Customer

8/22/2025

After putting 5000 miles on a new vehicle, I brought it in for an oil change and to inspect a rattle that was coming from the back end. The service department quoted me nearly $1500 to replace bushings and leaf springs. Brand new truck

LOWVILLE, NY

David J|2025 Chevrolet Colorado

Confirmed Sales Customer

8/29/2025

Excellent communication throughout and more than accommodating

CARVELL BRICE

9/1/2025

David, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

Business Response

NORTH LAWRENCE, NY

Lawrence L|2024 Chevrolet Silverado 1500

Confirmed Service Customer

8/29/2025

Customer service rep kept me informed of progress and the truck was returned after a new download that seems to have corrected the problem

9/1/2025

Lawrence, we appreciate your positive review about your recent experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

HENDERSON, NY

Rebeckah S|2025 GMC Acadia

Confirmed Sales Customer

8/26/2025

Larry was very attentive and helpful in our search for a new car.

LARRY CRAFT

8/26/2025

Rebeckah, thank you for your kind review; we are happy to pass along your comments to the team here at Davidson Automotive Group! If you have any further questions, please give us a call. We're always happy to help!

Business Response

CICERO, NY

Nathan M|2022 GMC 2500HD Sierra

Confirmed Service Customer

8/26/2025

Everyone was very helpful and friendly.

8/27/2025

Nathan, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

ADAMS CENTER, NY

Raul G|2022 GMC Acadia

Confirmed Service Customer

8/26/2025

Quick and easy.

8/27/2025

Raul, we're glad everything was completed quickly and to your satisfaction! We hope to see you soon!

Business Response

CALCIUM, NY

Melanie B|2025 Chevrolet Equinox

Confirmed Service Customer

8/27/2025

Everyone were very nice while my car was serviced. The only problem I have is the hour and 1/2 wait for a oil change and tire rotation. It should not take that long on a appointment that was scheduled. Otherwise very satisfied with Davidson.

8/28/2025

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at 315-782-8300 to discuss your concerns, as your satisfaction is of utmost importance to us.

Business Response

CROGHAN, NY

Carl S|2024 Chevrolet Silverado 1500

Confirmed Service Customer

8/27/2025

fast and very friendly

8/28/2025

Carl, we're glad everything was completed quickly and to your satisfaction! We sincerely value your business and look forward to your next visit!

Business Response

THREE MILE BAY, NY

Victor C|2025 GMC Sierra 1500

Confirmed Sales Customer

9/1/2025

Very pleasant. The sale's people are very helpful, and friendly. Very happy. Will recommend you’s to anyone who asks.

TREVOR KELLAR

9/2/2025

Victor, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

Business Response

POTSDAM, NY

Joanne L|2024 GMC Acadia

Confirmed Service Customer

9/7/2025

No notification of car was completed. Lack of communication to the customer.

9/8/2025

Joanne, we appreciate you taking the time to leave us this feedback. We're looking forward to your next visit with us!

Business Response

REDWOOD, NY

Bradley S|2025 GMC Canyon

Confirmed Sales Customer

9/9/2025

NA

ETHAN GALLAGHER

9/10/2025

Bradley, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day!

Business Response

CLARK MILLS, NY

Tony C|2024 GMC Sierra 1500

Confirmed Service Customer

9/9/2025

The entire process was quick and easy ! Very important that when you walk in , someone acknowledges you ! Even if they were busy they look up and welcome you !! Great service , took vehicle at exact time of my appointment ! Work was fine and clean car returned !! Anthony P Crupi

9/10/2025

Tony, we're happy you found our staff to be so supportive during your experience here at Davidson Automotive Group - Service. Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

WYCKOFF, NJ

Scott M|2022 Chevrolet 1500 Silverado

Confirmed Service Customer

9/9/2025

Always a 10+ service

9/10/2025

Scott, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

TUPPER LAKE, NY

Michael S|2025 Chevrolet Silverado 1500

Confirmed Service Customer

9/10/2025

Friendly service.

9/11/2025

Michael, we are very happy to have provided you with such a positive experience! We hope to see you soon!

Business Response

CENTRAL SQUARE, NY

Patricia P|2025 Chevrolet Silverado 2500 HD

Confirmed Sales Customer

9/11/2025

Always receive excellent care, have purchased numerous vehicles over the last 22 years.

LARRY CRAFT

9/14/2025

Patricia, your wonderful feedback and rating mean a lot to us. If you have any further questions, please give us a call. We're always happy to help!

Business Response

WATERTOWN, NY

John Z|2026 Chevrolet Traverse

Confirmed Sales Customer

9/15/2025

My wife was looking to upgrade and had already been researching a Traverse to replace her current 2015 Traverse. It was gloomy and rainy the day we visited Davidson Chevy as our second dealership stop. Ms. Mary Fults came right out and asked how she could help. Once we mentioned that we had two in mind and would come inside when we were ready, she gave us our space to check things out. She was very accommodating and was very helpful once we were ready. The process was fast but still very professional as she worked with us. Very happy with our purchase and very grateful for Mary's superior service.

MARY FULTS

9/16/2025

John, we're happy you found our staff to be so supportive during your experience here at Davidson Automotive Group. We are always more than happy to assist you if anything else comes up. Take care!

Business Response

CARTHAGE, NY

William R|2020 Chevrolet Bolt EV

Confirmed Service Customer

9/16/2025

Scheduled service done quickly and efficiently with a smile, couldn’t be happier.

9/17/2025

William, we're glad everything was completed quickly and to your satisfaction! If you have any further questions, please give us a call. We're always happy to help!

Business Response

WATERTOWN, NY

J Russell G|2022 GMC 3500HD Sierra

Confirmed Service Customer

9/17/2025

We appreciated that our scheduled oil change and tire rotation appointment was promptly completed and we were able to continue our travels without delay. The service advisor staff was courteous and helpful.

9/17/2025

Russell, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

WATERTOWN, NY

Kenneth M|2024 Chevrolet Silverado 1500

Confirmed Service Customer

9/18/2025

Good

9/19/2025

We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

CARTHAGE, NY

John K|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

9/23/2025

Great experience, love my new truck!!

ETHAN GALLAGHER

9/24/2025

John, thank you for your kind words and this wonderful review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

CROGHAN, NY

Bruce M|2017 Buick Enclave

Confirmed Service Customer

9/1/2025

Kelsey Bruce was awesome to work with! Very friendly and informative! Eric Gushlaw did a great job diagnosing our issue and quickly doing the repair!

9/2/2025

Bruce, thanks for highlighting some of our staff who helped make this such a great experience! We hope to be of service to you again in the future. Best wishes, Davidson Automotive Group

Business Response

FAIRPORT, NY

Brian R|2025 GMC Sierra 1500

Confirmed Sales Customer

9/7/2025

Chris and the sales team in general were great. They got us the truck we wanted through a dealer swap without hesitation. We were very pleased

TREVOR KELLAR

9/8/2025

Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! Thank you, and have a fantastic day!

Business Response

DE KALB JUNCTION, NY

Linda H|2019 GMC Terrain

Confirmed Service Customer

9/10/2025

Friendly staff, kept up to date on progress, and comfortable but cold waiting room.

9/10/2025

Linda, we're happy you found our staff to be so supportive during your experience here at Davidson Automotive Group. We look forward to your next visit! Take care!

Business Response

SHIMEL, NY

Bruce M|2017 Buick Enclave

Confirmed Service Customer

9/19/2025

This was a return trip for me to complete some previously identified maintenance work, as well as an annual NYS Inspection. Kelsey Bruce was able to schedule this work quickly and at a time that allowed me wait at the dealership for it to be completed. She also assigned Eric Gushlaw, the tech who previously worked on my vehicle, to complete this follow-up repair and NYS Inspection. I am very please with the efforts of both of the indivuals, and have recommended them, and Davidson, to others for any repair or maintenance they may need.

9/22/2025

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!

Business Response

FAIRPORT, NY

Arthur J|2025 Chevrolet Malibu

Confirmed Service Customer

9/20/2025

It was nice i got to test drive a few vehicles and look at new options during the service.

9/22/2025

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!

Business Response

FORT DRUM, NY

Gregory T|2025 GMC Sierra 1500

Confirmed Sales Customer

9/23/2025

Ethan was excellent from start to finish. He answered all of my questions and went above and beyond with assisting me.

ETHAN GALLAGHER

9/24/2025

We're happy you found our staff to be so supportive during your experience here. Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

MASSENA, NY

John P|2014 GMC 1500 Sierra

Confirmed Service Customer

9/25/2025

Everything went smooth an quick.

9/27/2025

John, thank you for your kind words and this wonderful review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

WATERTOWN, NY

John S|2026 Buick Enclave

Confirmed Sales Customer

9/23/2025

5th vehicle very pleased

JACOB GALARNEAU

9/24/2025

John, we appreciate you taking the time to leave us this feedback. We sincerely value your business and look forward to your next visit!

Business Response

CAPE VINCENT, NY

Lisa B|2026 GMC Terrain

Confirmed Sales Customer

9/24/2025

Mike Lucidi was a great help and very patient. After my purchase he went over the features of my new ride.

MICHAEL LUCIDI II

9/25/2025

Lisa, we're happy you found our staff to be so supportive during your experience here at Davidson Automotive Group. Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

CLAYTON, NY

Kathleen L|2025 Chevrolet Silverado 1500

Confirmed Sales Customer

9/24/2025

The staff at Davidson's Chevrolet are extremely knowledgeable. They truly work with you to get the exact vehicle that you want and within the price range that you can afford. The dealership was unlike any that we have dealt with before in that there was absolutely no high pressure sales aqttitude found in any salesperson! Simply a great expierence and dealership. We would recommend to anyone, give them a try!!!!!

MARY FULTS

9/25/2025

Kathleen, we are very happy to have provided you with such a positive experience! Thank you for the recommendation, and have an amazing day!

Business Response

TUPPER LAKE, NY

David W|2015 GMC 1500 Sierra

Confirmed Service Customer

9/25/2025

Excellent customer service.

9/27/2025

We appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

BLACK RIVER, NY

Rafael P|2018 Chevrolet Traverse

Confirmed Service Customer

9/25/2025

We was treated like family and they also work within our budget

9/27/2025

We appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

FORT DRUM, NY

Denise H|2022 Chevrolet Traverse

Confirmed Service Customer

9/29/2025

My issue was handled quickly and efficiently. I was notified of needed maintenance and given the opportunity to have it completed the same day. Staff was extremely helpful and friendly.

9/30/2025

Denise, we always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

ALEXANDRIA BAY, NY

Timothy D|2025 Chevrolet Traverse

Confirmed Service Customer

9/27/2025

Great staff, great facility, great product

9/29/2025

Timothy, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

MANNSVILLE, NY

William M|2021 GMC 1500 Sierra

Confirmed Service Customer

9/29/2025

Even though I was in for just a recall, my vehicle was done in no time.

9/30/2025

William, we appreciate you taking the time to leave us this feedback. We are always more than happy to assist you if anything else comes up. Take care!

Business Response

LOWVILLE, NY

Helen P|2026 GMC Acadia

Confirmed Sales Customer

9/29/2025

Comfortable, no pressure

KEVIN VISCOTHA

9/30/2025

Helen, thanks! We always want to hear back from our clients, and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!

Business Response

MEXICO, NY

Brooke W|2025 Buick Envision

Confirmed Service Customer

10/4/2025

Very friendly, quick service.

10/6/2025

Brooke, we're glad everything was completed quickly and to your satisfaction! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

MEXICO, NY

Glenn G|2022 GMC 3500HD Sierra

Confirmed Service Customer

10/15/2025

I was very pleased with this visit. It started as a routine annual fuel filter replacement. However I needed to get an old cargo trailer inspected that was purchased over twenty years ago. I recognize that Davidson did this for me basically as a favor and I am very grateful. On top of that they got me in and out in less time than I anticipated.

10/16/2025

It is great to hear everything was done quickly and to your satisfaction! We sincerely value your business and look forward to your next visit!

Business Response

THREE MILE BAY, NY

Dean W|2026 Chevrolet Equinox

Confirmed Service Customer

10/15/2025

After waiting for and hour and half on my second visit to have this attended to, I was told I'd have to make a later appointment because they didn't have the part even though they knew they would need it when I was there a week before.

HENDERSON, NY

Susan H|2026 Chevrolet Trailblazer

Confirmed Sales Customer

10/16/2025

You did not fix the problem

CHAUMONT, NY

Toni D|2026 GMC Terrain

Confirmed Sales Customer

10/17/2025

Very friendly

LARRY CRAFT

10/20/2025

We appreciate your positive review about your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

LAFARGEVILLE, NY

David R|2024 GMC Sierra 1500

Confirmed Service Customer

10/24/2025

Started on time finished quickly

10/26/2025

David, we're glad everything was completed quickly and to your satisfaction! We hope to see you soon!

Business Response

ADAMS, NY

Patricia G|2023 Buick Encore GX

Confirmed Service Customer

10/24/2025

I didn’t have to wait very long this time.

10/27/2025

Thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

LYONS FALLS, NY

James P|2026 GMC Sierra 1500

Confirmed Sales Customer

10/30/2025

Very good experience.

CARVELL BRICE

11/2/2025

Your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

CROGHAN, NY

Lisa M|2026 Chevrolet Traverse

Confirmed Sales Customer

11/2/2025

It is always a pleasure purchasing a vehicle from the dealership. Chris, Carvel and Joanna are always helpful and professional with what they take care of.

CARVELL BRICE

11/4/2025

Thanks for highlighting some of our staff who helped make this such a great experience! We sincerely value your business and look forward to your next visit!

Business Response

GREAT BEND, NY

Kara F|2023 Buick Enclave

Confirmed Service Customer

9/29/2025

Everything was fine until I got into my vehicle and their was dirt/grease on my console. I have light interior, but I don't expect the person who is driving my car into the service bay and back out again to be dirty. You really can't have someone who stays clean drive the cars in out of the bay.

9/30/2025

Kara, thank you for taking the time to leave us your honest feedback. We'd like the opportunity to discuss this with you. Please reach out to us at 315-782-8300 at your earliest convenience to discuss how we can turn your experience into a positive one.

Business Response

ANTWERP, NY

Floyd M|2019 GMC 1500 Sierra

Confirmed Service Customer

10/6/2025

Everyone that I dealt with was professional and pleasant to deal with.

10/7/2025

Floyd, we are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!

Business Response

ADAMS, NY

Charles V|2025 Chevrolet Silverado 1500

Confirmed Service Customer

10/7/2025

Everything went very smooth. They took my vehicle in on time for my appt. My oil change, tire rotation and multi- point check was done in timely manor.

10/8/2025

Charles, we're glad everything was completed quickly and to your satisfaction! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

THERESA, NY

Roger C|2017 Chevrolet 3500HD Silverado

Confirmed Service Customer

10/10/2025

Friendly and efficient

10/12/2025

Roger, it's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. We hope to see you soon!

Business Response

CHAMOUNT, NY

William P|2024 Chevrolet Malibu

Confirmed Service Customer

10/11/2025

Was in and out within an hour, great job

10/13/2025

We appreciate your positive review about your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

CARTHAGE, NY

Kenneth M|2022 Chevrolet 1500 Silverado LTD

Confirmed Service Customer

10/26/2025

Excellent and knowledgable staff

10/27/2025

We're glad to hear you found our staff was so knowledgeable and helpful! We sincerely value your business and look forward to your next visit!

Business Response

CHAUMONT, NY

Justin T|2026 Buick Enclave

Confirmed Sales Customer

10/29/2025

Our Salesman, Ed Gallant made us feel very comfortable

EDWARD GALLANT

10/30/2025

Justin, thank you for your kind review; we are happy to pass along your comments to Ed Gallant here at Davidson Automotive Group! We do hope we can be of assistance in the future. Take care!

Business Response

CLAYTON, NY

Pam E|2021 GMC Acadia

Confirmed Service Customer

11/3/2025

Scheduled a recall service, waited for vehicle, all was good. Quick and easy!

11/4/2025

Pam, thank you so much for your positive comments about Davidson Automotive Group! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

CHAUMONT, NY

Chris S|2023 Chevrolet Suburban 1500

Confirmed Service Customer

11/5/2025

The staff was courteous and very professional. My vehicle was in and out.

11/5/2025

Chris, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

DEXTER, NY

Calvin J|2023 GMC Canyon

Confirmed Service Customer

11/7/2025

Staff was pleasant. Brought it in as heads up display and cameras weren’t working. Told me it was all fixed. Got in my vehicle to leave and heads up display was not working. Waiting now on service department to figure out what is wrong and to fix the problem,

11/9/2025

We appreciate you taking the time to leave us this feedback. Please reach out to us at (315) 782-8300 when you can so we can address this situation directly. Thank you and have a great day.

Business Response

WATERTOWN, NY

Stephen M|2025 Chevrolet Tahoe

Confirmed Service Customer

11/7/2025

On time, and service was completed in a timely manner

11/8/2025

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!

Business Response

CHASE MILLS, NY

Deborah T|2023 Buick Envision

Confirmed Service Customer

11/7/2025

every one it so nice

11/9/2025

Deborah, thank you for the wonderful star rating! If there is anything else that we may do for you, please do not hesitate to reach out!

Business Response

WATERTOWN, NY

Amber B|2026 Chevrolet Traverse

Confirmed Sales Customer

11/9/2025

Everything was great!

LARRY CRAFT

11/10/2025

Amber, we appreciate your positive review about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

LA FARGEVILLE, NY

Shawna G|2026 Chevrolet Trax

Confirmed Sales Customer

11/11/2025

It was the least stressful experience. Very knowledgeable staff and I am very pleased

CARVELL BRICE

11/12/2025

We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

BLACK RIVER, NY

Rose D|2026 Chevrolet Equinox

Confirmed Sales Customer

11/12/2025

I am very pleased with my experience with purchasing my new Equinox. Larry was very thorough in every aspect of the sale.

LARRY CRAFT

11/12/2025

Rose, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

WATERTOWN, NY

Edward G|2022 Chevrolet 3500HD Silverado

Confirmed Service Customer

11/12/2025

Professional and prompt.

11/13/2025

Edward, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day!

Business Response

COPENHAGEN, NY

Carl B|2025 Chevrolet Trax

Confirmed Service Customer

11/12/2025

Went well

11/13/2025

Your satisfaction is our top priority. We do hope we can be of assistance in the future. Take care!

Business Response

HARRISVILLE, NY

Thomas C|2026 Chevrolet Equinox

Confirmed Service Customer

11/12/2025

Nothing good to say

BLACK RIVER, NY

Donald R|2025 Chevrolet Colorado

Confirmed Service Customer

11/18/2025

It was hard to get a fast appointment.

11/19/2025

Thank you for taking the time to leave us feedback about your experience with us. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us (315) 782-8300.

Business Response

LACONA, NY

Juliana E|2025 Chevrolet Trax

Confirmed Service Customer

11/20/2025

Very informative and helpful.

11/23/2025

Juliana, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

CAPE VINCENT, NY

Donald G|2026 Chevrolet Silverado 2500 HD

Confirmed Sales Customer

11/21/2025

Darrell, our salesman was knowledgeable and courteous, and we purchased the vehicle we wanted. Definitely will return.

DARRELL SWEITZER

11/23/2025

Donald, we're glad to hear you found our staff was so knowledgeable and helpful! If you have any further questions, please give us a call. We're always happy to help!

Business Response

ADAMS, NY

John K|2018 Chevrolet Impala

Confirmed Service Customer

11/23/2025

Quick in and out

11/24/2025

John, we are very happy to have provided you with such a positive experience! If you have any questions, please don't hesitate to reach out!

Business Response

FORT DRUM, NY

Kristie J|2026 Chevrolet Traverse

Confirmed Sales Customer

11/25/2025

One of the best dealerships we’ve ever worked with. Everyone is very straight forward and answered all our questions. Trevor was nice enough to pull the vehicle we were interested in so we could come look at it Saturday morning. And Joanna is very friendly and knowledgeable during the whole paperwork process. We highly recommend and will come back to this dealership if needed and will recommend to family and friends.

TREVOR KELLAR

11/26/2025

Kristie, thank you for your kind review; we are happy to pass along your comments to the team here at Davidson Automotive Group! Thanks again for the recommendation, and have an amazing day!

Business Response

PULASKI, NY

William M|2019 Chevrolet Colorado

Confirmed Service Customer

11/27/2025

The service was prompt and the problem was solved.

11/28/2025

William, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

CARTHAGE, NY

Lloyd L|2026 GMC Canyon

Confirmed Sales Customer

12/1/2025

Great job

MICHAEL LUCIDI II

12/2/2025

We appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

HARRISVILLE, NY

Brooke R|2026 GMC Yukon

Confirmed Sales Customer

12/1/2025

The process was smooth and straightforward. The staff was helpful and answered my questions. Overall, it was a good experience.

CARVELL BRICE

12/2/2025

We appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!

Business Response

CLAYTON, NY

Shawn R|2026 Chevrolet Silverado 2500 HD

Confirmed Sales Customer

11/6/2025

Joann was amazing to work with!!!

EDWARD GALLANT

11/7/2025

Shawn, we appreciate your positive review about your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

CARTHAGE, NY

Debra O|2022 Chevrolet Blazer

Confirmed Service Customer

11/13/2025

Everyone was very friendly and helpful

11/14/2025

Debra, it is great to hear everything was done quickly and to your satisfaction! Thank you again for choosing Davidson Automotive Group and we hope to see you again.

Business Response

EVANS MILLS, NY

Charles M|2024 Chevrolet Trax

Confirmed Service Customer

11/26/2025

Carvell Brice and the other team members was very helpful and very nice

11/26/2025

Charles, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

WATERTOWN, NY

Dwayne W|2026 Chevrolet Trax

Confirmed Sales Customer

12/1/2025

It was a great experience and excellent customer service

MICHAEL LUCIDI II

12/2/2025

We appreciate your positive review about your recent experience with us! We look forward to your next visit! Take care!

Business Response

FAYETTEVILLE, NC

Tyler S|2026 Chevrolet Silverado 2500 HD

Confirmed Sales Customer

12/2/2025

A+. Salesman Larry Clark very professional and easy to work with.

LARRY CRAFT

12/2/2025

Thanks for highlighting some of our staff who helped make this such a great experience! We look forward to your next visit! Take care!

Business Response

COPENHAGEN, NY

Shannon G|2026 Chevrolet Traverse

Confirmed Sales Customer

12/3/2025

Trevor made our car buying experience very easy. He was extremely friendly and courteous. He is very knowledgeable about the vehicle we purchased. We definitely recommend purchasing a car at Davidson.

TREVOR KELLAR

12/4/2025

Thanks for highlighting some of our staff who helped make this such a great experience! We look forward to your next visit! Take care!

Business Response

OGDENSBURG, NY

Nicholas A|2026 Chevrolet Traverse

Confirmed Sales Customer

12/4/2025

Great experience, professional, friendly staff!

TREVOR KELLAR

12/5/2025

Nicholas, we're glad to hear you found our staff was so professional and friendly. Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

NORWOOD, NY

Susan J|2026 Chevrolet Equinox

Confirmed Sales Customer

12/7/2025

Mary Fults is professional, friendly, knowledgeable and truly dedicated. Our family has purchased many vehicles from her in the past. She deserves a raise and a bonus!😎

MARY FULTS

12/8/2025

Susan, thanks for highlighting some of our staff who helped make this such a great experience! We hope to be of service to you again in the future. Best wishes, Davidson Automotive Group

Business Response

WATERTOWN, NY

Carmen C|2024 GMC Sierra 1500

Confirmed Service Customer

12/11/2025

Recall and NYS inspection done in 2 hrs

12/14/2025

Carmen, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

Business Response

DEXTER, NY

Richard M|2025 Chevrolet Silverado 1500

Confirmed Sales Customer

12/4/2025

Been one of the best dealerships we’ve dealt with

CHAD CURIO

12/5/2025

Richard, We're so happy we were able to help you out! Thank you again for choosing Davidson Automotive Group and we hope to see you again.

Business Response

GOUVERNEUR, NY

Michael P|2026 GMC Sierra 2500 HD

Confirmed Sales Customer

12/4/2025

We had a great experience at Davidson GMC! We were able to call about a specific vehicle and were able to speak immediately with a competent and knowledgeable salesman, Darrell Sweitzer. He assisted us through the entire purchase process and even was able to find us a better interest rate than we expected. Darrell was a phenomenal help with the purchase of our 2026 GMC 2500 AT4. He was upfront, honest and great to deal with. We will absolutely be reaching out to Darrell for our future GMC purchases!

DARRELL SWEITZER

12/5/2025

Michael, we're glad to hear you found our staff was so knowledgeable and helpful! If you're ever in need of more help, please let us know!

Business Response

MOIRA, NY

Timothy D|2025 Chevrolet Traverse

Confirmed Service Customer

12/5/2025

Staff attentive to my appointment and allowed an added concern above appointment. Kept informed through repair process and completed at this visit.

12/6/2025

Timothy, your wonderful feedback and rating mean a lot to us. Thank you for choosing Davidson Automotive Group - Service and we hope to see you again.

Business Response

MANNSVILLE, NY

James P|2023 GMC Canyon

Confirmed Service Customer

12/8/2025

Great time.

12/8/2025

James, thank you; we appreciate your feedback! Thank you for choosing Davidson Automotive Group and we hope to see you again.

Business Response

WATERTOWN, NY

John L|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

12/9/2025

Great people to deal with good atmosphere

MICHAEL LUCIDI II

12/10/2025

John, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

LOWVILLE, NY

Courtney H|2026 Chevrolet Equinox

Confirmed Sales Customer

12/11/2025

Kevin was great and got it all done in one day for Me

KEVIN VISCOTHA

12/13/2025

Courtney, we're happy you found our staff to be so supportive during your experience here at Davidson Automotive Group. Thank you again for choosing Davidson Automotive Group and we hope to see you again.

Business Response

EVANS MILLS, NY

Alan H|2016 GMC Acadia

Confirmed Service Customer

12/19/2025

Fantastic service by all people who worked I talked with.

12/21/2025

Alan, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

WATERTOWN, NY

Carrie K|2020 Chevrolet Equinox

Confirmed Service Customer

12/21/2025

The tech did an excellent job figuring out what was wrong with my vehicle. Prior to the visit I had hit a deer. Another company repaired my vehicle & didn’t correctly ensemble my vehicle back together. Although I was without a vehicle for a couple weeks it was well worth the wait to get my vehicle back. Thank you

12/22/2025

We are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

Business Response

BLACK RIVER, NY

Randy P|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

12/16/2025

Erick Davidson, Carvell Brice and the entire staff made this buying experience a great one.

CARVELL BRICE

12/17/2025

Randy, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

HENDERSON, NY

Shannon D|2026 GMC Yukon XL 1500

Confirmed Sales Customer

12/23/2025

They were very helpful

FRANK DONATO

12/24/2025

Shannon, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call at 315-782-8300. We're always happy to help!

Business Response

JORDAN, NY

Jason O|2019 Chevrolet 1500 Silverado

Confirmed Service Customer

12/24/2025

I brought in my truck for oil change service and an inspection. The truck didn't pass inspection because of brakes that were done last year by Davidson, and the oil change was never done. I waited over 2 hours for nothing to be accomplished. Now I am waiting to hear back from the service manager to find out about making the appointment and warrenty work for the brakes. I've left two messages and still no response since last Friday (It is now Wednesday). In a week, my current truck inspection will expire. Not a good experience at all!

CARTHAGE, NY

Alexis G|2023 Chevrolet Traverse

Confirmed Service Customer

12/25/2025

The customer service woman was rude, her body language was off putting, she didn’t listen when speaking to me and required to ask me questions more than once. She pretended she didn’t see me standing in front of her while I was waiting to check out, continuing to do something on the computer without acknowledging me.

OGDENSBURG, NY

Natalie B|2023 Buick Envision

Confirmed Service Customer

12/31/2025

Quick and friendly service. Thank you!

12/31/2025

It is great to hear everything was done quickly and to your satisfaction! We look forward to your next visit! Take care!

Business Response

LIVERPOOL, NY

Mark L|2026 GMC Yukon XL 1500

Confirmed Sales Customer

1/2/2026

Larry Craft did an excellent job. He is the reason we keep coming back to Davidson's Automotive Group.

LARRY CRAFT

1/2/2026

Mark, we're happy you found our staff to be so supportive during your experience here at Davidson Automotive Group. Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

WATERTOWN, NY

Alexandria H|2026 Chevrolet Traverse

Confirmed Sales Customer

1/2/2026

Ryan, and the whole crew made this car buying experience wonderful! Went in for a service question, and decided to trade in my car and walked away with a new car.

RYAN VANEPPS

1/2/2026

Thank you for your kind review; we are happy to pass along your comments to the team here at Davidson Automotive Group! We sincerely value your business and look forward to your next visit!

Business Response

FORT DRUM, NY

Randy P|2017 Chevrolet 1500 Silverado

Confirmed Service Customer

1/2/2026

The work was completed professionally and met all expectations.

1/3/2026

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!

Business Response

HENDERSON, NY

John H|2020 Chevrolet Trax

Confirmed Service Customer

1/9/2026

Great professional service with no hassels or delays. A+

1/9/2026

John, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Please don't hesitate to reach out to us if there's anything more we can do!

Business Response

WATERTOWN, NY

Angela P|2023 Chevrolet Equinox

Confirmed Service Customer

12/29/2025

Both Brian and Carvel were very easy to work with. They were very efficient and friendly. I did most of my work on this remotely via online and texting, but the overall experience was very quick and easy. I got exactly what I wanted and it was not a long drawn out process. I appreciate it.

12/30/2025

Angela, thank you for your kind review; we are happy to pass along your comments to the team here at Davidson Automotive Group! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

PULASKI, NY

Dominic K|2021 Chevrolet Trailblazer

Confirmed Service Customer

12/29/2025

Timely repair for a covered by warranty repair

12/30/2025

Dominic, we're glad everything was completed quickly and to your satisfaction! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

WATERTOWN, NY

Michael D|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

1/5/2026

I had a great experience at Davidsons. Ryan was a great person to work with.

RYAN VANEPPS

1/6/2026

Michael, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

NORWOOD, NY

Harold W|2024 GMC Sierra 1500

Confirmed Service Customer

1/7/2026

v,ery nice but went into show room you only had two vehicles on display, in my opinion not a very good look. serivce is very good.

1/8/2026

Harold, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

GOVENEUR, NY

Dennis B|2026 GMC Yukon XL 1500

Confirmed Sales Customer

1/7/2026

The salesman Ryan was excellent to wrk with great guy thkns

RYAN VANEPPS

1/8/2026

Dennis, thanks for highlighting some of our staff who helped make this such a great experience! Please don't hesitate to reach out to us if there's anything more we can do!

Business Response

MARCY, NY

Janice B|2026 Chevrolet Equinox

Confirmed Sales Customer

1/14/2026

Brian was awesome to work with. He was very polite and informative and treated us like he really cared. He explained everything and said to call with any questions we had. Will go back to him if we ever trade again

BRIAN POPPLETON

1/14/2026

Janice, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

Business Response

GOUVERNEUR, NY

Marie H|2025 GMC Acadia

Confirmed Service Customer

1/15/2026

Very friendly staff. They sent text messages throughout the entire experience so I knew when my car was ready.

1/15/2026

Marie, we're happy you found our staff to be so supportive during your experience here at Davidson Automotive Group. Please don't hesitate to reach out to us if there's anything more we can do!

Business Response

SACKETS HARBOR, NY

Lisa H|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

1/19/2026

Ed was absolutely amazing

EDWARD GALLANT

1/20/2026

Lisa, thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

WATERTOWN, NY